Written by Gaspar Palmer on November 26, 2021
When we refer to 'The cloud,' we use the polite term to speak of outsourcing web services such as communications, email, and data storage, usually in the hands of giants like Amazon, Google, and Microsoft, among others. It is the case that we even see that public administrations bid to leave the management of their data, emails, etc., in the hands of these same companies - usually, the lack of means, both material and human, to carry out direct management.
Putting the data in the hands of another, outsourcing its management, can be very comfortable. But the main problem and a concern common to all users of this type of service are, above all, "loss of control" over the data.
Putting data on machines at the expense of another provider may be more efficient, but you will have less control over access and management of it. It is necessary to mention that some of these large suppliers in their contracts (through convoluted clauses that we sometimes ignore) have our authorization so that our data is the product with which it will be traded.
Therefore, today organizations have to make critical decisions about the storage and maintenance of our data, from different points of view:
Regarding the legal framework, it is necessary to take into account:
Although the corresponding contracts are signed that oblige, in this case, that the data be on servers in the European Economic Area; it is difficult to know if that is going to be the case for sure, even though the systems can be audited.
Keep in mind that cloud service providers in the United States operate in the European Union. However, they have their data centers on European territory and comply with European laws, subject to the Cloud Act's dictates. So they could be having to disclose data of European users and companies if requested by the North American authorities. For this reason, Germany alerted the other members of the European Union to the danger of leaving the management of sensitive (even critical) information in the hands of US companies
The best way for European citizens and companies to protect their privacy is to choose to host their data in cloud services of providers located in the Community territory and are of European companies.
OpenKM's Cloud service helps us solve all the legislative mess and provides ease of access, management, and security-based in the EU, at an affordable cost and with total privacy.
The OpenKM Cloud service makes the necessary commitments to provide data management without the possibility of unexpected surprises. This commitment is embodied in the clauses of the service contract, which clearly state that our documents will be kept secure (exclusively at our expense and under our management). And without finding in the contractual terms, nothing can be interpreted to operate, control, examine, or any synonym that affects our data and operations.
This Cloud environment can also be managed in different ways, according to our needs:
North America: Please call +1 646 206 6071.
Monday - Friday: 08:00 am - 17:00 pm EST for immediate assistance. Currently, it is Monday 12:43 pm in New York, USA.
Europe Spain: Please call +34 605 074 544.
Monday - Friday: 09:00 am - 14:00 pm, 16:00 pm- 19:00 pm CET for immediate assistance. Currently, it is Monday 18:43 pm in Palma de Mallorca, Spain.